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Resource Centre

At the CAG resource centre we provide information a consumer needs to know on consumer rights, whom to approach if they are faced with a problem, useful legal judgment. The resource centre also has CAG’s publications and reports done over the past 21 years. CAG encourages people to use the materials in our resource centre with due acknowledgment.
CAG Publications

`Managing Bio-medical waste’- a booklet that gives basic information about Bio-medical waste and how to manage it at a hospital level, it aims at informing people about the harmful effects that these wastes can have on people. Published in 2002.

Turn off those burners- Hazards of using burn-disposal technologies for Municipal Solid Waste’, May 2002- a booklet on the hazards of burn based disposal of Municipal Solid Waste and some alternatives.

Demystifying Master Planning’, September 2002- a training manual for Chennai City Municipal Councillors on Master plans and the 74th Constitutional amendment.

'Learning for Life- Reaching out to young consumers’, March 2003- a training Manual on Consumer education for teachers.
Maruthuva Kazhiyu  Melanmai ‘ , September 2003 a translated version of the Biomedical Waste Management handbook.
Nugarvore!  Theriyuma Ungalukku?’ November 2003 – a consumer handbook in Tamil

Citizen’s Handbook- The Citizen’s Handbook by easy step-by-step guide for citizens to address typical every day problems such as attending to deficiency in service provided to what does one do when an accident takes place on the road. The objective of this handbook is to inform the citizens on various redressal mechanisms available today on various public utilities and services. The handbook serves as a sign post to finding redressal avenues for problems. It also deals with emerging consumer issues such as e-shopping, tele-marketing etc, October 2005.
CAG Souvenir- highlighting CAG’s critical interventions in the past 20 years, October 2005.
Pamphlets
Rational use of drugs and Antibiotic Abuse ”  - an Information flyer in Tamil, June 2004
Good Food Guide- A simple guide for parents on making right choices in food, May 2005
A Guide to local Action- a guide for parents, teachers, school managements on junk food and its health impacts and phasing out junk food from the school canteens, June 2005.
Posters
2 Posters titled ‘Do You Know what we are living with?’ and ‘Ban the Burns NOW’ on environmental hazards and health effects due to burning municipal solid waste in May 2002
One poster titled ‘E-Consumer- Mantras for safe internet shopping’ listing what a consumer should look for while shopping through internet in November 2002.
One Tamil poster titled ‘Segregation of waste’ that explains colour coded segregation of Bio-Medical Waste Management in November 2002.
2 Posters in English & Tamil titled ‘Consumer, know your Rights’- listing the rights of consumers March 2003.
“Carrots and Noodles” – a poster game for children on nutrition in English & Tamil, March 2005
Think Before you Eat!- a poster for school children on the health impacts of junk foods in English and Tamil, March 2005
Food guide Pyramid- a bi-lingual poster for school children elaborating on what constitutes a good diet, March 2005
CAG study reports
Assessment of potential trade abuse by Indian e-Commerce Websites’, November 2002- a report assessing the potential trade abuse by Indian e-commerce websites and identifying areas for regulation by the Government.
Healthcare LESS- a report on of the study conducted in 2000 on the Bio-medical waste management practices in 17 Healthcare institutions in the city of Chennai.
Hands that Heal and hands that Harm- a report on of the follow-up study conducted in 2001 on the Bio-medical waste management practices in 17 Healthcare institutions in the city of Chennai.
‘Status Report- Bio-medical Waste Management Practices in Chennai’, September 2002- A report on the waste management practices in hospitals in Chennai
Consumer Credit and indebtedness in India- a study conducted in 2003- 2004 on the different kinds of credit available to a citizen in India
‘Making street food safe in Chennai city’, May 2004-2006
‘Improving Nutrition of children in schools’- a two pronged study that looked at the noon meal programmes in schools and the food available in school canteens in 20 city schools in Chennai city. The study covered both private and public schools (Government, Government-aided and Corporation)
Articles
“ It’s time you seek help”, Shobha Iyer, The Hindu, July 2, 2003
“India must condition itself to CAS”, Bharath Jairaj, Business Line, August 29, 2003  
“The squabble of nations “, Bharath Jairaj, Down To Earth, September 15, 2003
“The dangerous game plan on Intellectual Property Rights Standards”, Bharath Jairaj, Trade and Development Monitor, January 2004
 
 
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