Wrong bills, junk mail, convoluted procedures … should consumers have to put up with bad service?
A law to protect Good Samaritans who go to the rescue of accident victims is the need of the hour.
A pro-active commission is the need of the hour to act as a deterrent against anti-competitive practices in the country.
Do passengers have to put up with substandard meals served in-flight?
Can the ESIC be questioned by the Consumer Fora in the country?
Service providers need to draw up clear refund policies for customers
Want to put an end to the innumerable promotional calls and SMS from your mobile service provider ? Read on to find out how.
It’s time to effect amendments to the Carriage by Air Law, to ensure passengers get proper compensation for lost, delayed or damaged baggage.
Phishing may be keeping banks on high alert, but the law is lagging far behind.
Various government agencies treat different identity cards as proof. So, citizens are forced to apply for multiple identity cards.
If you are stuck with an automobile or any consumer product that does not meet the specifications advertised, assert your rights.
Are “drop-boxes” and “standing instructions” really consumer-friendly measures?