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CAG strongly condemns the assassination of Gauri Lankesh, a noted journalist and activist

September 6, 2017 CAG Board and Team

Citizen consumer and civic Action Group (CAG) is deeply anguished at the assassination of Gauri Lankesh, editor of the Lankesh Patrike, a Kannada weekly. She has stood up for the rights of historically discriminated castes and communities and against the discrimination of religious minorities. She has also been a vocal advocate for freedom of the press and freedom of speech. We strongly condemn the dastardly and outrageous act of cowardice by her killers who wish to spread fear and suppress dissent. 

The Motor Vehicles Amendment Bill and Third Party Insurance

Defraying risks has been a goal for humans ever since trading began, perhaps even as far back as the Early Bronze Age. The Code of Hammurabi speaks of traders insuring their goods in ancient Babylon. As trade and human civilizations grew more complex, so did insurance.[1] Today, you can insure almost anything.


August 24, 2017 Vinay Sundar, Intern

New Suvidha trains were introduced to replace premium trains. The most striking change is the scrapping of the waiting list, a first for a train in the IRCTC. This means that only confirmed and Reservation against Cancellation (RAC) tickets will be issued for these trains. Ticket cancellation can be done up to 6 hours before the commencement of the train journey. In that case, 50% of the fare will be refunded to the buyer’s account. If the train itself is canceled, however, the ticket price will be refunded wholly.

The murky world of online job portals

August 21, 2017 Vinay Sundar, Intern

A little while back, CAG received a complaint from an individual complaining that he signed up at an online job listing service, more commonly known as a job portal. This job portal concealed information from the complainant, which he only found out after signing the registration form and paying the amount. This type of complaints have become common and we have observed a spike in complaints regarding job portals, which can be attributed to the increased use of these websites.

Driving licences, Legislation, and Privatisation

When I took the driving test for my LMV licence I was quite nonchalant, having driven a two-wheeler for about two years before and schooled in road rules by the extended family, mostly in the form of asides when other road users behaved badly, “Idiot! Pulling into traffic without looking, without signalling! What is this country coming to?”. At the RTO, for the driving test, I remember being packed into a Maruti 800 with five other 18-year-old women and the Motor Vehicles Inspector. The test was simple.

The Consumer Protection Act, 2003 and Commercial Purpose

August 16, 2017 Vinay Sundar, Intern

An amendment to the Consumer Protection Act,  2003, re-classified the individuals who could classify as a consumer, by leaving outside the Act’s purview those individuals purchasing a product for resale or commercial purposes. The explanation in the Act itself reads ,”for the purpose of this clause "commercial purpose" does not include use by any person of goods bought and used by him and services availed by him exclusively for the purpose of earning his livelihood by means of self-employment”

Better the De’wheel’ you know, than the one you don’t!

In an age where progressive urban cities serve as a measure of national growth, it is easy to be carried away by several ambitious and pro-western urban projects. The central and state governments are pushing for advancement in the form of smart cities and various other technological upgrades. This is apparent in the initiation of transport projects such as metro rails, mono rails and even the outrageous concept of the hyperloop.

A RAY of Hope? - An analysis of India’s slum policies and their performance

August 10, 2017 Bilal Mohamed, Intern

The Pradhan Mantri Awas Yojana (PMAY) ‘Housing for all’ programme was launched by the current Prime Minister of India in June 2015. As the name suggests, the programme envisages to provide affordable housing for the poor in urban areas. It falls under the Ministry of Housing and Urban Poverty Alleviation and is chaired by Mr. Venkiah Naidu. PMAY proposes to build 2 crore houses for the urban poor and economically weaker sections (EWS) of the society.


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