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As the consumer credit sector has grown, so has the list of complaints.
Can a cricket association print unilateral liability disclaimers and offer no refund?
Service providers will do well to stop using the trust they earn from customers to get short-term brownie points from others in the field.
Despite the existence of consumer redressal mechanisms, many consumers are unable to deal with their problems.
Rapid changes in the market place have increased the complexity of transactions for consumers.
It’s important for consumers to read their insurance contracts and ascertain eligibility criteria.
It is the right of every consumer to demand that dealers stamp the warranty card.
If a product is defective or spurious or the service is deficient or delayed, no disclaimer can protect the seller or service provider.
Consumers need not be cowed down by unilateral liability disclaimers put out by service providers as these can be contested.
Questions are raised about the consumer’s implicit trust in the management systems of service providers.
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