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 This booklet provides information about various aspects of delivery of quality electricity services like the responsibility of the utility, compensation for failure of not doing the work and also the proceduce to approach Consumer Grievance Redressal Forum (CGRF).

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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This booklet provides the sample of various EB forms regarding the delivery of electricity services

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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This booklet educates consumers about the procedure for new service connection and related charges.

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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This booklet educates consumers on procedure for new service connection, name transfer, shifting of service connection,temporary supply etc.

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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This booklet educates consumers about various aspects of electricity services such as billing procedure, interruption of supply, energy conservation etc

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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The Traffic Police are the enforcers of road rules. Unfortunately, they can be seen violating the rules. CAG wrote to the Commissioner of Police, Chennai and the Director General of Police calling on them to proactively ensure that the police personnel obey traffic rules, thus setting the right example for the citizens to follow.

Road Safety

Sustainable transportation

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The Traffic Police are the enforcers of road rules. Unfortunately, they can be seen violating the rules. CAG wrote to the Commissioner of Police, Chennai and the Director General of Police calling on them to proactively ensure that the police personnel obey traffic rules, thus setting the right example for the citizens to follow.

Road Safety

Sustainable transportation

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Current News is a monthly bilingual newsletter of CAG as part of the Electricity Consumer Cell (ECC) initiative.

Highlights

  • Net metering- The concept
  • Tangedco gets a Boost in Performance Rating
  • Power hurdle: Many villagers not keen on legal electricity connections
  • Consumer Focus - Consumer Grievance Redressal Forum Case (CGRF)
  • ECC Voice - Consumers Right To Know

Plus Publications/Cases:
International Renewable Energy Agency, Rethinking Energy 2017

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Energy Governance

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Government of India notification of the rules for handling of waste

Zero Waste Cities Collaborative

Solid Waste Management

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Pages