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Database

It is wise to be wary of schemes that offer complete medical cover when you are travelling.

Caveat Emptor - Media Coverage

Consumer Protection

Frustrated by wrong credit card bills, endless phone calls and visits by bank representatives? Lodge a complaint with a consumer organisation.

Caveat Emptor - Media Coverage

Consumer Protection

The management and faculty at Dr.P.Venkataramana Higher Secondary School, Pughs Road were interested in managing their waste better. CAG researchers undertake a waste and brand audit, and the results showed practical ways to manage their organic waste in situ and reduce all inorganic waste.

Zero Waste Cities Collaborative

Solid Waste Management

As part of its Zero Waste Cities effort, CAG is working to establish a zero waste system that is decentralised, waste is collected in a segregated manner at the doorstep, and managed within the community. This report presents the research objectives, initial challenges, and how the team navigated these.

Zero Waste Cities Collaborative

Solid Waste Management

This report talks about the toxic chemicals in the form of heavy metals and volatile organic compounds which have been found in Kodungaiyur through sampling tests and the negative impacts of the same. 

Impacts of businesses on human rights

Solid Waste Management

This article discusses how the HRIA process is being carried out in Kodungaiyur through the symptom's diary exercise and physical sampling in order to establish violations of the human rights to life, health and the environment. 

Impacts of businesses on human rights

Solid Waste Management

This booklet gives detailed guidlines to smart E-buying. 

Safe-guarding Consumers' Interests in E-Commerce

Consumer Protection

This poster guides online shoppers on various good practices that buyers and sellers can follow.

Safe-guarding Consumers' Interests in E-Commerce

Consumer Protection

The Communications Associate is responsible for managing internal and external communication of CAG. The role holder manages the communication to consumers through social media and website.

Highlights

  • Net Feed-in Mechanism
  • The Do-It-Yourself Energy Audit Series For Household Consumers (Part 5)
  • Tamil Nadu power regulator orders against solar output cut
  • In Madhya Pradesh, pay power bills at your doorsteps can
  • Consumer Focus - Consumer Grievance Redressal Forum Case (CGRF)
  • Pilot Project Brings 24-hour Solar Power to Remote Philippine Island 
  • ECC Voice - Success Story (ECC Tiruvannamalai)

Plus Publications/Regulations:

  • Global energy transformation: A roadmap to 2050 (2019 edition), April 2019, International Renewable Energy Agency (IRENA)
  • Central Electricity Regulatory Commission (Fees and Charges of Regional Load Despatch Centre and other related matters) Regulations, 2019
  • State Nodal Agencies under the provisions of “Charging Infrastructure for Electric Vehicles – Guidelines and Standards”, April 2019 (Ministry of Power)

Electricity Consumer Cells (ECCs) and Electricity Consumer Network (ECN)

Electricity Governance