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Procedure to file complaints - Electricity services

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Distribution licensees like TNPDCL (formerly TANGEDCO) are responsible for providing reliable and quality power to its consumers. Should you face any difficulties with this, there are multiple levels of grievance redressal — starting at the local level and escalation to the Consumer Grievance Redressal Forum (CGRF) and, subsequently, the Ombudsman, if needed.

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Whose city is this? - A call for better road infrastructure

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Who are our cities built for? Our road infrastructure is so inadequate that it poses a danger to both pedestrians and motorists. Road construction agencies are not held accountable for their poor work. In 2023 alone, there were 620 accidents and 159 fatalities linked to potholes in India. Road construction agencies being held accountable for poor roads with stringent repercussions, and proper, timely maintenance of road infrastructure can prevent such needless loss of lives.

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World Diabetes Day - Good health comes from small, consistent actions

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Good health comes from small, consistent actions — eating well, staying active, managing stress, and getting regular diabetes screenings. In India alone, an estimated 77 million adults live with type 2 diabetes, and nearly 25 million are prediabetic, at higher risk of developing the condition soon. Understanding your risks and building small, daily habits today can help you beat the odds tomorrow.

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Understanding climate denial - A myth that it's too costly to act

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Economic denial is one of the most persistent forms of climate denial today. It doesn’t dispute that climate change is happening, instead, it argues that solutions are too expensive or harmful to growth. In reality, the costs of inaction, from disasters, health impacts, and lost productivity, far exceed the investments needed for just transitions. Acting on climate isn’t an expense; it’s an opportunity to build a fairer, more resilient economy.

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Procedures to file complaints - Electricity services

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As an electricity consumer, you have access to a service that’s recognised as a basic right. The Electricity Act 2003 strengthens this by making distribution licensees responsible for providing reliable and quality power.

When issues arise, there are multiple levels of consumer grievance redressal — starting right at the local level. This post explains where and how that process begins.

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Crash survivor's story - Follow lane discipline

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In 2023, over 25,242 road crashes in India were due to Driving on wrong side or Lane indiscipline.
More than 9,432 lives were lost to these avoidable mistakes.
One rash move can leave someone injured, jobless, or in debt for months.
Follow lane discipline. Every move on the road affects someone else’s life. 

CAG

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Is our city built right?

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Safe footpaths aren’t a luxury — they’re a fundamental right protected under Article 21 of the Constitution, which guarantees the right to life and personal liberty. Yet, for decades, our cities have prioritised cars over people. If we continue to neglect pedestrian infrastructure, we’ll push more people into vehicles — worsening congestion and pollution. 

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Understanding climate denial - A real barrier to climate action

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In this series, we unpack climate change — the science, the impacts, and the challenges. This week, we begin with climate denial, a real barrier to climate action. When scientists publish studies, it is the responsibility of other experts to evaluate their validity. Yet among climate deniers, even well-established and rigorously validated facts are often twisted, dismissed, or attacked with conspiracy claims, spreading misinformation that downplays the science itself. Don’t be a climate denier, be a climate warrior.

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