CAG

An experts group to voice consumer concerns is the need of the hour.

It is high time those involved in customer care realised that it is vital to be pleasant.

When surfing the Internet, be savvy and stay clear of scamsters. Remember there is no such thing as free money.

When you reply to a contest through SMS or phone, remember you’re paying a premium.

Ever had to take home a toffee because the shopkeeper did not have change? Something must be done to remedy the shortage of change.

Here are some instances that help you get wiser to the unscrupulous ways of traders.

Do you check your bill after a purchase? It is vital to ensure you have not been taken for a ride.

With more youngsters becoming buyers,it is important that they understand consumer rights and be wary of unscrupulous trade practices.

How should complaints relating to medical negligence be dealt with?

When it comes to telecommunication disputes, consumer fora must interpret the law in a consumer-friendly manner.