Saroja leads CAG’s work related to consumer protection, where she leads research projects on various consumer issues, counsels consumers on consumer complaints, and engages with relevant public agencies and civil society groups to address gaps in policies and practices. She is known to be a commentator on a wide range of issues, such as telecommunications, e-commerce, and real estate, among others, and is a member of the Committee on Consumer Policy of the Bureau of Indian Standards, State Level Vigilance Committee formed under Tamil Nadu Food Security Rules, State Level Monitoring Committee on Direct Selling, TRAI, and Consumer Grievance Cells of several telecommunication companies. Saroja is a law graduate from Bangalore University. Email: email@example.com
Amudha is the Office Manager and manages all the human resources and administration at CAG. In addition, she provides support to the accounts team. She has been with CAG since 1987 and has seen the organization grow from strength to strength since its formative years. She also assists the consumer protection team on various projects.
Vishnu works on environment and energy-related issues, with a focus on regulatory law and economics, and governance. He currently coordinates the following projects- Electricity Consumer Cells (ECCs), Electricity Billing Governance (EBG), Minsarathai Semipom, and Tamil Nadu - Electricity Supply Monitoring Initiative (ESMI). He is a member of the Consumer Grievance Redressal Forum (CGRF) in Tamil Nadu Generation and Distribution Corporation (TANGEDCO) a forum set-up by the Electricity Act 2003 to adjudicate on electricity-related consumer complaints. His work encompasses training, capacity building, information dissemination, and advocacy – with specific focus on demystification. He interacts with government officials, responds to government call for comments, and attends public hearings. Prior to joining CAG, he has worked in the non-profit, consulting and academic sectors with an emphasis on programme management and research. He has obtained a Masters Degree in Public Management from Bocconi University, Italy and Master in Economics, Madras University. Previously, he held the position of Researcher at IHP-HELP Centre for Water Law Policy and Science, University of Dundee, UK for three years. He has also held research positions with Administrative Staff College of India (ASCI), India, University of Paris Sud 11, Paris, France, and University of Turin, Italy. He has also worked with the non-profit sector in gender and urban development. Email: firstname.lastname@example.org
Sumana Narayanan works with the road safety advocacy project at CAG. Prior to CAG, Sumana worked with the International Collective in Support of Fishworkers (ICSF), Chennai, where she was involved with research and advocacy on small-scale fisheries – in the marine and inland sectors. She has researched fisheries and aquaculture, with a particular focus on freshwater fisheries, as well as molecular phylogenetics of fungi. She has also worked with Down to Earth magazine, where she analysed and reported on a range of issues including energy, climate change, coastal development, fisheries, waste management, conservation, and ecology. She holds a master’s degree in Ecology from Pondicherry University. Email: email@example.com
Balaji’s research work revolves around energy efficiency, energy conservation, and green building concepts. He is currently working on Minsarathai Semipom initiative, which aims to promote energy-efficient methods for household consumers in Chennai. He coordinates with Resident Welfare Associations, Vocational Training Institutes, civil society organisations, and consumers to organise outreach and capacity building programs. He has a Bachelor’s degree in Energy and Environmental Engineering from Tamil Nadu Agricultural University (TNAU), Coimbatore. Email: firstname.lastname@example.org
Elangovan is a member of the Finance and Accounts team at CAG. He manages project accounts and documentation including on the Tally ERP, running the monthly payroll, and filing tax returns for CAG. Prior to joining CAG, he worked in Rajaprabhu Chartered Accountant where he was involved in filing Tax returns (Income tax, Sales tax, Service tax, TDS), TIN registration and Service Tax registration. He has a Bachelor’s degree in Commerce from Thiruthangal Nadar College. Email: email@example.com
Shanthi has been working with CAG for more than 10 years as the Housekeeper. She contributes to the upkeep of the office premises by cleaning the office, washing the kitchen vessels, cleaning employees’ desks and the garden. She ensures the office is well-maintained and her work is perfect. She is kind-hearted and calm natured person.
As a member of the Consumer Protection team, Savitha undertakes research on consumer-related topics, coordinates data collection efforts and assists the team in handling consumer complaints. She coordinates Consumer Guidance Seminars, Capacity Building and Training Programs for consumers, communities and CSOs. Prior to joining CAG, she has worked with Y.R. Gaitonde Centre for AIDS Research and Education where her work focus was on community outreach and training. She has also worked on Life Skill Education for adolescent children. She holds a Master’s degree and Pre-Doctoral Degree in Community Development and Social Work from Annamalai University, Chidambaram. Email: firstname.lastname@example.org
Bharath is a part of the Electricity Consumer Cells initiative, which aims to create awareness among consumers on their rights and educate them about the various aspects of the electricity sector through capacity building and outreach meetings. He has a Master’s Degree in Development Management from Madras School of Social Work, Chennai. Email: email@example.com
Benedicta's interest is in improving road safety in India by changing our on-road behaviours and attitudes to road safety. She is also motivated to protecting our environment and leaving a sustainable earth for our future generations. She is a speech therapist by profession with a master’s degree in psychology. Benedicta also works towards a more inclusive society for those with disabilities. Email: firstname.lastname@example.org
Vamsi Kapilavai is a member of the Urban Governance team, where he leads the project on Human Rights Impact Assessment. The project is aimed at mapping out human rights impacts of business through the lens of waste and giving a voice to the informal waste sector by integrating them in the solid waste management planning. His interests lie in technical R&D and research in policy-making. Prior to joining CAG, he worked as a research assistant and project scheduler for a period of five years. Vamsi holds a Master’s degree in Power Engineering from the BTU Cottbus-Senftenberg, Germany and a Bachelor’s degree in Mechanical Engineering from the MVSR Engineering College, Hyderabad. He had received several scholarships during his bachelor’s and master’s studies. When not at work, you could either find him at some random sports club or trying new dishes in his kitchen. Email: email@example.com
Pavithra is a researcher working with the Energy Governance team at CAG. Her current work involves studying electricity bills in Tamil Nadu and across the country from consumer and policy perspective. She graduated in International Economics and Political Studies from the Charles University in Prague, Czech Republic. Her areas of interest include Public Policy, Philosophy and Global Ethics. The former Finance Associate and Investment banker has assisted the Tamil Nadu State Planning Commission in drafting a roadmap for the UNDP's Sustainable Development Goals in TN and reviewing of the State Balanced Growth Fund for Ariyalur, TN. She is also an effective public speaker and has represented her institutions in international platforms. Email: firstname.lastname@example.org
Mala works as a part-time consultant with the Environment and Climate action team at CAG. She is currently working on researching and writing articles on environmental issues and climate action mainly focusing on coal and its impacts. She holds an All India 28th rank in Cost Accounting and has done her MBA in finance. Her past experiences include working as a System Analyst in Toronto Dominion Bank, Canada . She has also been an educator and administrator at International Indian School Dammam, Saudi Arabia. While she is not working, she likes to express her views on domestic and academic affairs through Quora. She is a cricket enthusiast and a movie buff. In her free time, she likes to volunteer at Lit The Light Trust by assisting visually disabled students by providing them with voice recordings of their respective curriculum. She staunchly believes that giving back to society is the most fulfilling experience one can have.
Araavindhan works as an ECC Engineer with the Electricity Governance team. He primarily works with the Electricity Consumer Cells on promoting energy conservation, energy efficiency and renewable energy. Previously he worked as a maintenance engineer in a diagnostic company and as a service engineer in leading mobile manufacturer’s service support. He holds a B Tech in Electronics and Communication Engineering from Pondicherry Engineering College and a Diploma in Electronics and Communication Engineering. His area of interest includes the Internet of things in farming.
Rajalakshmi Swaminathan is a Chartered Accountant by profession with overall experience in the areas of audit, taxation and accounts both with professional firms and in the industry. She has served with firms such as Fraser and Ross (now Deloitte), N.M.Raiji and Co and did her articleship with Sharp and Tannan. Her major stint in the industry was with the construction major Afcons Infrastructure Limited for a period of 5 years. She is associated with CAG as an Accounts and Audit Consultant. Her hobbies include reading and watching sports.
Keerthana works as a researcher with the Consumer Protection team. She is involved with the project that supports implementation of trans-fat regulations in Tamil Nadu. Her research focuses on studying the oil industry, especially those that manufacture partially hydrogenated vegetable oils, mapping data, and coordinating with stakeholders. Her fieldwork involves market survey, sample collection, and testing at accredited laboratories to check for regulatory compliance. She has a bachelor's degree in Sociology from Stella Maris College, Chennai, and post-graduate degree in Criminology and Social Research from the University of York, England. She has interned and volunteered with few renowned organisations like City of York Council, England, as an Early Years Volunteer, with Department of Criminology (University of Madras), and Chennai Police Department as a Survey Head, and with Scarf Research and Training Institute as a Dementia Friend. Email: email@example.com
Harish works as a Researcher with the consumer protection team. His work focuses on promoting road safety on Indian roads, especially in Tamil Nadu, through research, advocacy, and information dissemination, in collaboration with citizens, policy makers, government agencies, and the media. Prior to working with CAG he has worked with Nalandaway Foundation, Chennai, where he was involved in helping children in government schools learn through art-based curriculum. He has done a Fellowship in Education from Azim Premji Foundation with a focus on strengthening government schools in Puducherry. This involved closely working with various stakeholders including teachers, children, and school leadership to improve children's schooling experience. Before his stint in the social sector he has worked as a Research Analyst with Frost and Sullivan. He holds a B.Tech in Mechanical Engineering from Sastra University. Email: firstname.lastname@example.org
Aakanksha works as a Researcher with the Environment and Climate Action team at CAG. Her current work is focused on analyzing the water consumption in coal power plants and the process and impacts of decommissioning older units of coal power plants in India. Previously, she has worked as Summer Research Fellow at ICMR-National Institute of Malaria Research, New Delhi, as Research Intern at National Institute of Agriculture Extension Management, Hyderabad, and as Industrial Trainee at Effluent Treatment Plant of Carlsberg India Pvt. Ltd. in Alwar city, Rajasthan. She has a M.Sc. in Environmental Science (Environmental Technology) from Institute of Environment and Sustainable Development, Banaras Hindu University. Aakanksha is a scholar under the Innovation in Science Pursuit for Inspired Research Scholarship for Higher Education. Email: email@example.com
Subramani works as Communications Associate at CAG. His work includes social media outreach and analytics, producing IEC materials such as videos and infographics, and managing media relations. Subramani is fascinated by journalism and has a Postgraduate Diploma in Convergent Journalism and a B.E in Computer Science. During his PG course, he has done internships in The Federal and CNN-News18. He has also undertaken several freelance projects such as reporting film festivals, cricket tournaments, etc. When he's not glued to work, he spends time watching sports and movies.