Saroja leads CAG’s work related to consumer protection, where she leads research projects on various consumer issues, counsels consumers on consumer complaints, and engages with relevant public agencies and civil society groups to address gaps in policies and practices. She is known to be a commentator on a wide range of issues, such as telecommunications, e-commerce, and real estate, among others, and is a member of the Committee on Consumer Policy of the Bureau of Indian Standards, State Level Vigilance Committee formed under Tamil Nadu Food Security Rules, State Level Monitoring Committee on Direct Selling, TRAI, and Consumer Grievance Cells of several telecommunication companies. Saroja is a law graduate from Bangalore University. Email: firstname.lastname@example.org
Amudha is the Office Manager and manages all the human resources and administration at CAG. In addition, she provides support to the accounts team. She has been with CAG since 1987 and has seen the organization grow from strength to strength since its formative years. She also assists the consumer protection team on various projects.
Vishnu works on environment and energy-related issues, with a focus on regulatory law and economics, and governance. He currently coordinates the following projects- Electricity Consumer Cells (ECCs), Electricity Billing Governance (EBG), Minsarathai Semipom, and Tamil Nadu - Electricity Supply Monitoring Initiative (ESMI). He is a member of the Consumer Grievance Redressal Forum (CGRF) in Tamil Nadu Generation and Distribution Corporation (TANGEDCO) a forum set-up by the Electricity Act 2003 to adjudicate on electricity-related consumer complaints. His work encompasses training, capacity building, information dissemination, and advocacy – with specific focus on demystification. He interacts with government officials, responds to government call for comments, and attends public hearings. Prior to joining CAG, he has worked in the non-profit, consulting and academic sectors with an emphasis on programme management and research. He has obtained a Masters Degree in Public Management from Bocconi University, Italy and Master in Economics, Madras University. Previously, he held the position of Researcher at IHP-HELP Centre for Water Law Policy and Science, University of Dundee, UK for three years. He has also held research positions with Administrative Staff College of India (ASCI), India, University of Paris Sud 11, Paris, France, and University of Turin, Italy. He has also worked with the non-profit sector in gender and urban development. Email: email@example.com
Sumana Narayanan works with the road safety advocacy project at CAG. Prior to CAG, Sumana worked with the International Collective in Support of Fishworkers (ICSF), Chennai, where she was involved with research and advocacy on small-scale fisheries – in the marine and inland sectors. She has researched fisheries and aquaculture, with a particular focus on freshwater fisheries, as well as molecular phylogenetics of fungi. She has also worked with Down to Earth magazine, where she analysed and reported on a range of issues including energy, climate change, coastal development, fisheries, waste management, conservation, and ecology. She holds a master’s degree in Ecology from Pondicherry University. Email: firstname.lastname@example.org
Balaji’s research work revolves around energy efficiency, energy conservation, and green building concepts. He is currently working on Minsarathai Semipom initiative, which aims to promote energy-efficient methods for household consumers in Chennai. He coordinates with Resident Welfare Associations, Vocational Training Institutes, civil society organisations, and consumers to organise outreach and capacity building programs. He has a Bachelor’s degree in Energy and Environmental Engineering from Tamil Nadu Agricultural University (TNAU), Coimbatore. Email: email@example.com
Elangovan is a member of the Finance and Accounts team at CAG. He manages project accounts and documentation including on the Tally ERP, running the monthly payroll, and filing tax returns for CAG. Prior to joining CAG, he worked in Rajaprabhu Chartered Accountant where he was involved in filing Tax returns (Income tax, Sales tax, Service tax, TDS), TIN registration and Service Tax registration. He has a Bachelor’s degree in Commerce from Thiruthangal Nadar College. Email: firstname.lastname@example.org
Shanthi has been working with CAG for more than 10 years as the Housekeeper. She contributes to the upkeep of the office premises by cleaning the office, washing the kitchen vessels, cleaning employees’ desks and the garden. She ensures the office is well-maintained and her work is perfect. She is kind-hearted and calm natured person.
As a member of the Consumer Protection team, Savitha undertakes research on consumer-related topics, coordinates data collection efforts and assists the team in handling consumer complaints. She coordinates Consumer Guidance Seminars, Capacity Building and Training Programs for consumers, communities and CSOs. Prior to joining CAG, she has worked with Y.R. Gaitonde Centre for AIDS Research and Education where her work focus was on community outreach and training. She has also worked on Life Skill Education for adolescent children. She holds a Master’s degree and Pre-Doctoral Degree in Community Development and Social Work from Annamalai University, Chidambaram. Email: email@example.com
Bharath is a part of the Electricity Consumer Cells initiative, which aims to create awareness among consumers on their rights and educate them about the various aspects of the electricity sector through capacity building and outreach meetings. He has a Master’s Degree in Development Management from Madras School of Social Work, Chennai. Email: firstname.lastname@example.org
Benedicta's interest is in improving road safety in India by changing our on-road behaviours and attitudes to road safety. She is also motivated to protecting our environment and leaving a sustainable earth for our future generations. She is a speech therapist by profession with a master’s degree in psychology. Benedicta also works towards a more inclusive society for those with disabilities. Email: email@example.com
Vamsi Kapilavai is a member of the Urban Governance, and Environment and Climate Action team, where he leads projects in Solid Waste Management, Thermal Power Plants and Renewable Energy. His interests lie in technical R&D and research in policy-making. Prior to joining CAG, he worked as a research assistant and project scheduler for a period of five years in Germany and India. Vamsi holds a Master’s degree in Sustainable Power Engineering from the BTU Cottbus-Senftenberg, Germany and a Bachelor’s degree in Mechanical Engineering from the Osmania University. He had received several scholarships during his bachelor’s and master’s studies. When not at work, you can either find him at some random sports club or trying new dishes in his kitchen. Email: firstname.lastname@example.org
Pavithra is a researcher working with the Energy Governance team at CAG. Her current work involves studying electricity bills in Tamil Nadu and across the country from consumer and policy perspective. She graduated in International Economics and Political Studies from the Charles University in Prague, Czech Republic. Her areas of interest include Public Policy, Philosophy and Global Ethics. The former Finance Associate and Investment banker has assisted the Tamil Nadu State Planning Commission in drafting a roadmap for the UNDP's Sustainable Development Goals in TN and reviewing of the State Balanced Growth Fund for Ariyalur, TN. She is also an effective public speaker and has represented her institutions in international platforms. Email: email@example.com
Mala works as a Researcher with the Environment and Climate action team at CAG. She is currently working on researching and writing articles on environmental issues and climate action mainly focusing on coal and its impacts. She holds an All India 28th rank in Cost Accounting and has done her MBA in finance. Her past experiences include working as a System Analyst in Toronto Dominion Bank, Canada . She has also been an educator and administrator at International Indian School Dammam, Saudi Arabia. While she is not working, she likes to express her views on domestic and academic affairs through Quora. She is a cricket enthusiast and a movie buff. In her free time, she likes to volunteer at Lit The Light Trust by assisting visually disabled students by providing them with voice recordings of their respective curriculum. She staunchly believes that giving back to society is the most fulfilling experience one can have.
Araavindhan works as an ECC Engineer with the Electricity Governance team. He primarily works with the Electricity Consumer Cells on promoting energy conservation, energy efficiency and renewable energy. Previously he worked as a maintenance engineer in a diagnostic company and as a service engineer in leading mobile manufacturer’s service support. He holds a B Tech in Electronics and Communication Engineering from Pondicherry Engineering College and a Diploma in Electronics and Communication Engineering. His area of interest includes the Internet of things in farming.
Rajalakshmi Swaminathan is a Chartered Accountant by profession with overall experience in the areas of audit, taxation and accounts both with professional firms and in the industry. She has served with firms such as Fraser and Ross (now Deloitte), N.M.Raiji and Co and did her articleship with Sharp and Tannan. Her major stint in the industry was with the construction major Afcons Infrastructure Limited for a period of 5 years. She is associated with CAG as an Accounts and Audit Consultant. Her hobbies include reading and watching sports.
Gauri holds a B.E in Electrical and Electronics Engineering, after which she worked in the IT sector for a year. She then went on to do an MTech in Renewable Energy Engineering and Management from The TERI School of Advanced Studies, New Delhi. She has interned with CSEP for her thesis, which focussed on the study of the Bangalore Electricity Supply Company. She also has experience working with The National Solar Energy Federation of India. Her interests revolve around energy policy, energy diplomacy, and the defense sector. She is also a classical dancer and is continuing her lessons in Kathak.
Petson works as a researcher with the Sustainable Transport team, which advocates for our roads to become ‘zero emission, zero exclusion, and zero deaths’ spaces. He earlier worked as a research consultant with the Urban Governance team at CAG. He was also with the Tata Institute of Social Sciences for a study on COVID-19 and senior citizens. He has a Masters in International Relations from Nanyang Technological University and a certificate in ethics and protection of human research participants. His interests are research methodology and development communication. He is also passionate about swimming and everything in/on the water.
Varsha is an architect-planner who is involved in research on road safety and advocacy at CAG. Prior to this, she interned with CWAS, CEPT Research and Development Foundation, wherein she contributed to the formulation of a city resilience framework for small and medium towns of India. Her independent research contribution includes the evaluation of pedestrian-oriented schemes and their implementation in Indian cities. As an urban enthusiast, her interest lies in the people-centric planning of cities with a keen focus on redefining policy and governance frameworks. One can always find Varsha interpreting the world around her through photography and poetry in her leisure.
Akila works as a Researcher with the Sustainable Transport team at CAG, which looks at promoting inclusive and accessible mobility to all with minimal impact on the environment. Akila holds a Master’s in Urban and Regional Planning with a specialization in Environmental Planning from CEPT University. Her Directed Research project examined the impact of metro rail on air pollution and vehicular emissions of Chennai. As a believer in user-centric development, she had worked with the Indian Institute for Human Settlements in the City Wide Inclusive Sanitation Programme and the Tamil Nadu Urban Sanitation Support Programme. She worked extensively in facilitating community- led programmes and developing data portals. She has also worked as an Architect as part of the Detailed Design Consultancy in multiple metro rail projects in India.
Keerthana works as a researcher with the Consumer Protection team. She is involved with the project that supports implementation of trans-fat regulations in Tamil Nadu. Her research focuses on studying the oil industry, especially those that manufacture partially hydrogenated vegetable oils, mapping data, and coordinating with stakeholders. Her fieldwork involves market survey, sample collection, and testing at accredited laboratories to check for regulatory compliance. She has a bachelor's degree in Sociology from Stella Maris College, Chennai, and post-graduate degree in Criminology and Social Research from the University of York, England. She has interned and volunteered with few renowned organisations like City of York Council, England, as an Early Years Volunteer, with Department of Criminology (University of Madras), and Chennai Police Department as a Survey Head, and with Scarf Research and Training Institute as a Dementia Friend. Email: firstname.lastname@example.org
Aakanksha works as a Researcher with the Environment and Climate Action team at CAG. Her current work is focused on analyzing the water consumption in coal power plants and the process and impacts of decommissioning older units of coal power plants in India. Previously, she has worked as Summer Research Fellow at ICMR-National Institute of Malaria Research, New Delhi, as Research Intern at National Institute of Agriculture Extension Management, Hyderabad, and as Industrial Trainee at Effluent Treatment Plant of Carlsberg India Pvt. Ltd. in Alwar city, Rajasthan. She has a M.Sc. in Environmental Science (Environmental Technology) from Institute of Environment and Sustainable Development, Banaras Hindu University. Aakanksha is a scholar under the Innovation in Science Pursuit for Inspired Research Scholarship for Higher Education. Email: email@example.com
Subramani works as Communications Associate at CAG. His work includes social media outreach and analytics, producing IEC materials such as videos and infographics, and managing media relations. Subramani is fascinated by journalism and has a Postgraduate Diploma in Convergent Journalism and a B.E in Computer Science. During his PG course, he has done internships in The Federal and CNN-News18. He has also undertaken several freelance projects such as reporting film festivals, cricket tournaments, etc. When he's not glued to work, he spends time watching sports and movies.