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City Governance

In a rapidly urbanising world, cities are increasingly larger, challenges more complex, but processes and institutions are becoming more fragile. City governments face challenges in ensuring that their residents have access to a good standard of living and adequate access to public services. In such a context, governance is fraught with questions around inequality and informality. The City Governance work area explores the role of planning, decision making processes, and select projects and schemes in the way our cities are being transformed. It looks into aspects of public administration, open data and the use of technology, and works to overcome challenges to governance posed by a lack of data and information, while improving the organisational and institutional capacity to be transparent and accountable. The team sometimes works with select government departments and agencies to bring a more evidence-based approach to pro poor planning. 


Urban resilience

Strengthening resilience includes coping with a range of natural and human-made hazards: conflict, health, and economic, as well as environmental, at multiple scales. However, it is often hard to distinguish between chronic vulnerability and humanitarian crisis in contexts where one-third to one-fourth of city populations live in slums and more live in deprivation and with the threat of loss of land and livelihood. Government policies and programmes that target the urban poor often do not provide explicit guidance on how to deal with informality when it comes to the poor - be it housing, livelihoods or access to basic services, and governments have found it convenient to ignore their existence while continuing to deal with them in arbitrary ways that disrupt their fragile existence. Disasters and climate change only add to the shocks on the poor, and poor disaster response has increased the exposure and vulnerability of Chennai's population. We work to develop an understanding of Chennai's urban planning, service provision and humanitarian response mechanisms, and their implications for urban preparedness and resilience with the aim to advocate for better policies and frameworks for improving development and humanitarian responses.

Smart Cities

The phrase 'smart city' has become fashionable in government policies across the world, and despite the criticisms that this has received from academia and civil society, we see that this technocratic, commercial and top-down approach has become firmly entrenched in urban development programmes. There are proposals for ICT-based development that would necessitate the use of sensors, cameras, high-bandwidth internet connectivity, Internet of Things and social networking, and they would unequivocally be the gainers in such situations. In India, we see the ‘smart city’ approach has displaced the role of both governments and communities in participatory urban planning. Rather than adopt a process of direct communication and deliberation between elected representatives and beneficiaries, this method and its implementation has been driven by technocrats and commercial interests of technology corporations. In the absence of the necessary checks and balances that are required in any well planned process, the claim that the large quantities of data, both personal and public that will be generated from such pervasive use of technology will be used for devising coordinated, intelligent solutions would endanger the public at large, particularly marginalised and vulnerable communities. The research and engagement will aim to understand the processes, actors, and risks and vulnerabilities that may result from the smart city approach, as indicative of other experiments in new governance processes and systems.


How Smart is the Smart City?

When the Government of India introduced its Smart City Mission back in...know more

Disabling stereotypes about disabled driving

    An efficient transportation policy is key to...know more

Tamilnadu 32: A Road Safety Tour of the districts

An oft quoted data, when it comes to road safety in India, is that every...know more

CAG JD: Senior Researcher - Urban Governance

About CAG Citizen consumer and civic Action Group (CAG) is a non-profit...know more

Save the Adyar River but with the same rules for all

It was on a Saturday Morning that I ventured on a walk, along with a group...know more


Enabling transformation through information in Ranchi

Many of the urban poor live in unplanned settlements and work in the...know more

The Road to Open Data

This project has two principal, inter-connected objectives; first, to...know more

Monitoring the Smart Cities Mission

Following the 2015 launch of the Smart Cities Mission, this project aims...know more


CAG's observations - JRC structural stability requirement for a building

CAG's response to the Justice Rajeswaran Committee Report whose objective...know more

CAG's observations - JRC recommendations

CAG's response to the Justice Rajeswaran Committee Report whose objective...know more

CAG's observations - JRC observations

CAG's response to the Justice Rajeswaran Committee Report whose objective...know more

CAG's observations - JRC fire and life safety guidelines

CAG's response to the Justice Rajeswaran Committee Report whose objective...know more

CAG's observations - GO234 Vs JRC Vs DCR

CAG's response to the Justice Rajeswaran Committee Report whose objective...know more


(Re)prioritising citizenship in smart cities governance

The Indian Smart Cities Mission sets out to address India’s urbanisation...know more