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A study on TANGEDCO’s Consumer Grievance Redressal Forum (CGRF)
Source : CAG

This article analyses the nature of complaints registered with TANGEDCO’s CGRF; and further enquires into the efficiency of the institution and the impartiality of its decision making.

Work area: 

a_study_on_tangedcos_consumer_grievance_redressal_forum_04042020_pr.pdf