Article

Regulators should ensure consumers can fully benefit from mobile number portability.

There are remedial systems in place, but banks must treat customers with a little more care.

What does a customer do when companies involved in communication-related services slip up?

What does the common man do when he faces problems in land schemes floated by the Government?

Speedy redressal of cases is the need of the day. But the provisions of Consumer Protection Act 1986 are not being followed in spirit.

What’s the procedure to be adopted when a defaulter settles dues to the bank?

An experts group to voice consumer concerns is the need of the hour.

It is high time those involved in customer care realised that it is vital to be pleasant.

When surfing the Internet, be savvy and stay clear of scamsters. Remember there is no such thing as free money.

When you reply to a contest through SMS or phone, remember you’re paying a premium.