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Consumers should be on a constant vigil to safeguard their financial investments.

Should CIBIL be made accountable for furnishing wrong credit reports about consumers?

Online shopping is in, but it is fraught with problems. What must be done to alleviate customer grievances.

CIBIL’s Credit Information Report carries a lot of value. It is essential that those contributing to it act in the interest of consumers.

Copied a hello tune by mistake? Here’s what you should know before you press.

Should the Railways not provide services commensurate with the rates charged?

Will the government take steps to rein in the prices of essential commodities in the interest of consumers?

Maintain copies of service records when you get your products repaired.

Manufacturers must act responsibly when defective parts in their products cannot be replaced.

Many commuters have harrowing tales to tell about travelling in buses run by private operators. What can be done to protect their rights?