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Loss of a credit card can be distressing. Here’s what you can do.

Did you know that it’s you who pays for the prize money given by a few television game shows?

Why do service providers take such a long time when it comes to attending to customers?

It is vital that redressal mechanisms function effectively to protect consumers’ rights.

Getting a refund on a cancelled air-ticket is a frustrating experience. A directive hopes to change that.

Do amusement parks follow safety standards? What happens when an accident takes place? Read on...

It is vital that placement agencies who provide domestic help are accountable to their customers.

It is time the Government recognised the effectiveness of alternative dispute resolution mechanisms.

ATMs are a huge convenience but there should be enough safeguards in place to prevent misuse.

Shouldn’t hospitals be more responsible when it comes to patient safety?