Poor last-mile connectivity continues to affect daily commuting in Hyderabad. As Nina Subramani, Senior Researcher at CAG points out, last-mile gaps aren’t just inconvenient — they’re dangerous. Without safe, connected access, public transport can’t truly work for commuters.
The Supreme Court of India has questioned the credibility of the Real Estate Regulatory Authority (RERA), citing weak enforcement and delays that have eroded homebuyer trust. S. Saroja, Executive Director, CAG stresses that consistent functioning, strict monitoring, timely disclosures are key to restoring confidence, and that conciliation forums with civil society representation can help resolve disputes swiftly and fairly.
The Tamil Nadu Urban Mobility Charter 2031, which was released by the Sustainable Mobility Network at a multi-stakeholder event organised by CAG with other partners and RWAs calls for urgent investment in public transport, clean urban mobility, pedestrian safety, and integrated transport governance.
As part of National Road Safety Month, 100 ISI-certified child helmets were distributed in Bengaluru to promote safer riding habits and address the low use of helmets among young pillion passengers—a concern highlighted in CAG’s study on helmet use among child riders.
A workshop by Citizen consumer and civic Action Group helped an R.A. Puram residents’ association identify errors in their solar rooftop installation and switch to the correct net metering system. The intervention highlights CAG’s role in bridging knowledge gaps among consumers and vendors to ensure effective adoption of renewable energy.
Electricity consumers’ Consumer Grievance Redressal Forums (CGRFs) are functioning without mandatory members, weakening their effectiveness. Highlighting the issue, Programme Lead at CAG, K Vishnu Mohan Rao said the delay in filling vacancies continues because “people with expertise in the electricity field are very few,” leaving CGRFs ill-equipped to address consumer complaints.
On World Car-Free Day, Chennai citizens rallied to demand better public transport under the ‘Double the Bus’ campaign. “We must double the number of buses in Chennai and across the country,” said Nina Subramani, Senior Researcher from CAG, highlighting the urgent need to improve urban mobility.
Speaking on Tamizha Tamizha, Thiru. Navaraja Murugan, Director of Darling Digital World, highlighted how the TN government is promoting solar awareness and supporting net metering for domestic consumers. He also mentioned CAG’s efforts in spreading awareness about solar energy adoption in association with TNPDCL.
Similar to CAG’s findings in Chennai, many parents interviewed in Hyderabad admitted to allowing their children to ride without helmets. This points to a troubling pattern of low awareness, low compliance and poor law enforcement around child road safety.
CAG is now a member of the State Consumer Protection Council. As one of 22 members comprising a broad spectrum of stakeholders representing consumer rights groups, public sector undertakings, regulatory bodies, industry chambers, and academia, the Council is dedicated to protecting the interests of consumers across the State.