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How resilient is our grid system?

India may be meeting record peak electricity demand on paper, but recurring local power cuts raise deeper questions about the resilience of our grid system. Vishnu Rao, Programme Lead, CAG, points out, “Local disruptions can be extensive yet remain outside the public domain,” revealing gaps between official data and lived reality.

Consumer rights when flying

Passengers experiencing poor service from airlines must first reach out to the airline itself. If it remains unresolved, they may approach The Consumer Commission for redress, notes S. Saroja, Executive Director, CAG, in this piece on consumer rights when flying. 

Flyovers are maybe not the long-term solution for easing traffic

Flyovers have long been seen as the default solution to the city’s traffic congestion. However, Nina Subramani, Senior Researcher with CAG’s Road Safety and Sustainable Mobility team, reminds us that while flyovers may provide temporary relief, traffic often surges again shortly thereafter, making public transport the most reliable and sustainable solution to ease congestion.