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Caveat Emptor - Media Coverage

Today India has a large buyers market and consumers have the liberty of an enormous variety of choices with regard to the products or services they want. Along with this freedom of choice comes the caveat of an equal number of ways to be cheated. Informed choices by consumers are entirely dependent on the level of consumer awareness. Despite the existence of consumer rights, consumer laws, consumer courts, and grievance redress mechanisms, a majority of consumers, even today, are ignorant or unaware of how to deal with their problems. The complexity is increased due to a wide range of services and products that consumers have to deal with on a daily basis and the constant sales pressure from manufacturers and service providers through innovative means to lure consumers into buying products and services. Another major drawback lies in the consumers' haste in buying products and services without ascertaining facts.

 

Thus, to inform and educate consumers on consumer rights, sector-specific issues, solutions and developments, consumer laws, etc. CAG aims to write columns in the print media (English and Tamil).

Card of convenience?

As the consumer credit sector has grown, so has the list of complaints. know more

Right to Get a Refund

Can a cricket association print unilateral liability disclaimers and offer no refund? know more

Check What’s on Offer

Service providers will do well to stop using the trust they earn from customers to get short-term brownie points from others in the field. know more

Consumers' Companion

Despite the existence of consumer redressal mechanisms, many consumers are unable to deal with their problems. know more

Making the Right Choise

Rapid changes in the market place have increased the complexity of transactions for consumers. know more