Resources

The results of CAG's 2022 plastic brand audit are in! Find out who all have received the dubious distinction of making it to the Top 10! The brand audit is a citizen-science initiative anchored by #BreakFreeFromPlastic where plastic waste is…

A study on how commuters in Chennai are accessing public transit information. Accurate, easy to access information on routes, fares, service and frequency of public transport services is key to promoting public transport. How does Chennai fare in…

A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.

A study by CAG to assess TANGEDCO's adherence to TNERC's Distribution Standard of Performance, 2004. These regulations serve to protect consumers and ensure they receive prescribed standards of high-quality, reliable electricity. This study analyses…

More than 50% of vehicle drivers in Tirunelveli district were found not adhering to the helmet and seatbelt laws, says a compliance audit conducted by CAG recently. With Tamil Nadu topping the charts for the highest number of annual road crashes…

More than 50% of vehicle drivers in Thiruvarur district were found not adhering to the helmet and seatbelt laws, says a compliance audit conducted by CAG recently. With Tamil Nadu topping the charts for the highest number of annual road crashes…

This survey of Front of Pack Labelling preferences amongst consumers in Karnataka shows a clear preference for Front of Pack Warning Labels. As the FSSAI considers different labelling styles (while leaning towards the Health Star Rating system),…

“Two wheelers and cars speed upto 75 kmph in major arterial stretches of Chennai city” says a study by CAG that highlights the concerns of speed management in the city through evidence based cases. The report also outlines priority areas to reduce…

Long running hours in standby mode can result in significant loss of energy. CAG reports here on standby power loss practices across rural and urban households in Tamil Nadu together with a campaign strategy for awareness and outreach.

With an anticipated 54% increase in the number of digital transactions by 2024, this study by CAG analysing consumers' perspectives and experiences of digital financial services adds important data to understanding and solving consumer concerns.