CAG submitted a charter of 13 demands to the RBI - each demand meant to strengthen consumer security and confidence in digital payments. These demands are based on an extensive survey carried out by CAG, aiming to understand the digital…
Following an investigation by Consumers International that personal data is being used in a non-transparent way by dating app Tinder to set the prices that consumers pay for services, CAG wrote to the Secretary, Department of Consumer Affairs,…
CAG represented the study to the Ministry of Consumer Affairs and the Food Safety and Standards Authority of India and suggested regulating this sector. It also suggested the government consider including this to the draft E-commerce Amendment Rules.
CAG has endorsed the joint statement issued by independent experts and nearly 100 groups, asking the government to address the cash crunch in ATMs and withdraw the FRDI Bill.