In the first phase of CAG’s energy auditing initiative, engineers from CAG performed walk-through audits for 100 households (HH) in and around Arakkonam town in Vellore district, Tamil Nadu. This report captures key findings from the audits and…
Electricity Consumer Cells (ECCs) have conducted ten outreach meetings at different locations in the month of February. Participants from different consumer categories such as commercial, agricultural, and domestic attended the meetings
Samudhaya…
Introduction
Electricity Consumer Cells (ECCs) have conducted ten outreach meetings in the month of January 2020. Participants from different consumer categories such as commercial, agricultural, and domestic attended the meetings.
The venue and…
This booklet presents the three tiers of consumer grievance redressal mechanism and provides the relevant points of contact that consumers can reach out to in case of electricity grievances.