The Hindu

Banks must employ customer-friendly approach in simple matters, and not harass borrowers.

Non-refund of prepaid food card balance and hiking food prices in malls and multiplexes need attention

It is important that there is transparency on exchange rate and ‘wastage’ charges on gold jewellery.

Plastic money is definitely becoming a convenient option. But banks must address consumers' concerns.

It’s time service providers and TRAI worked towards eliminating the many troubles customers face.

Department of Posts must focus more on a customer-friendly approach.

Price hike is inevitable for any service. But, it must be announced well ahead of its implementation and the quality of service must improve.

It’s time banks realised how important it is to solve customer issues amicably

Students must know they are entitled to a fee refund from an educational institution if they withdraw before the commencement of the course.

In order to receive due justice, consumers must be quick in approaching Courts and filing complaints.