The Hindu

Online shopping is in, but it is fraught with problems. What must be done to alleviate customer grievances.

CIBIL’s Credit Information Report carries a lot of value. It is essential that those contributing to it act in the interest of consumers.

Should the Railways not provide services commensurate with the rates charged?

Will the government take steps to rein in the prices of essential commodities in the interest of consumers?

Maintain copies of service records when you get your products repaired.

Manufacturers must act responsibly when defective parts in their products cannot be replaced.

Many commuters have harrowing tales to tell about travelling in buses run by private operators. What can be done to protect their rights?

The inordinate delay in disposal of cases could weaken the very edifice of consumer justice.

It is vital to understand the objective of the Consumer Protection Act to help people better.

Read the small print before signing up for any insurance policy.