Press Release - Making electricity bills consumer-friendly: A Tamil Nadu case study

Wed, 24/03/2021 - 10:49

Citizen consumer and civic Action Group (CAG) and the Council on Energy, Environment and Water (CEEW)  embarked on a study to assess  consumers’ perception of electricity bill formats, awareness of bill elements and their expectations from a model bill, and to recommend  redesigning of Tamil Nadu’s electricity bill format based on consumer feedback on both White Meter Cards (WMCs) – the most widely used format in the state – and online account summaries available on the Tamil Nadu Generation and Distribution Corporation Limited’s (TANGEDCO) website. The study titled  ‘Making electricity bills consumer-friendly: A Tamil Nadu case study’ is released.

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