CAG-CEEW

Press Release - Making electricity bills consumer-friendly: A Tamil Nadu case study

Wed, 24/03/2021 - 10:49

Citizen consumer and civic Action Group (CAG) and the Council on Energy, Environment and Water (CEEW)  embarked on a study to assess  consumers’ perception of electricity bill formats, awareness of bill elements and their expectations from a model bill, and to recommend  redesigning of Tamil Nadu’s electricity bill format based on consumer feedback on both White Meter Cards (WMCs) – the most widely used format in the state – and online account summaries available on the Tamil Nadu Generation and Distribution Corporation Limited’s (TANGEDCO) website. The study titled  ‘Making electricity bills consumer-friendly: A Tamil Nadu case study’ is released.

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Making Electricity Bills Consumer Friendly - A Tamil Nadu Case Study

Tue, 23/03/2021 - 10:21

CAG, in partnership with Council on Energy, Environment and Water (CEEW), and supported by Shakti Sustainable Energy Foundation has conducted a study on using the electricity bill as an enabling mechanism to improve information disclosure and promote greater public participation in the electricity sector. This Tamil Nadu Case Study captures consumers’ perception of electricity bill formats, awareness of bill elements and their expectations from a model bill, and in-turn recommends redesigning of Tamil Nadu’s electricity bill format based on consumer feedback

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