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Charging in excess of the MRP is a criminal offence on the part of the sellers.

The RBI guidelines on credit cards are an important step towards a stronger consumer protection regime.

In these days of Net shopping, it is important for consumers to insist on a cooling off period from sellers and service providers.

The RBI guidelines on credit cards are an important step towards a stronger consumer protection regime

Sellers should take all care to ensure consumers are not cheated

Do companies, firms or registered societies have rights under consumer law?

As the consumer credit sector has grown, so has the list of complaints.

Can a cricket association print unilateral liability disclaimers and offer no refund?

Service providers will do well to stop using the trust they earn from customers to get short-term brownie points from others in the field.

Despite the existence of consumer redressal mechanisms, many consumers are unable to deal with their problems.