Article

Rapid changes in the market place have increased the complexity of transactions for consumers.

It’s important for consumers to read their insurance contracts and ascertain eligibility criteria.

It is the right of every consumer to demand that dealers stamp the warranty card.

If a product is defective or spurious or the service is deficient or delayed, no disclaimer can protect the seller or service provider.

Consumers need not be cowed down by unilateral liability disclaimers put out by service providers as these can be contested.

Questions are raised about the consumer’s implicit trust in the management systems of service providers.

It is wise to be wary of schemes that offer complete medical cover when you are travelling.

Frustrated by wrong credit card bills, endless phone calls and visits by bank representatives? Lodge a complaint with a consumer organisation.