A survey by the Citizen Consumer and Civic Action Group highlights several challenges with the MTC’s ‘Chennai Bus’ app, including freezing, inaccurate bus information, and GPS issues. Out of the 500 respondents surveyed, over 50% of MTC commuters have downloaded the app, only 7% actively use it.
The Hindu, The New Indian Express, The Times of India, Urban Acres, DT Next, CountryAndPolitics
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