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Should doctors be kept out of the Consumer Protection Act?

Should doctors remain under the purview of the Consumer Protection Act? In this podcast, Saroja.S, Executive Director, CAG, makes a strong case that they should. Without this, consumers (which patients are, as medical provisions are services offered at a cost) would have limited recourse to justice. Civil court proceedings which might be the other redressal avenue are lengthy and convoluted, unlike provisions offered by consumer fora.


Please find the podcast version of The Hindu below:

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