The electricity board must be vigilant in maintaining electric lines and not resort to defense mechanisms later
It is vital that the office of the DGCA amended the guidelines with regard to ‘Denied Boarding’
For every purchase made or service obtained, the consumer must retain related documents – they double up as evidence if and when problems crop up
Independent authority to deal with complaints pertaining to Board Examinations and the universities in the need of the hour.
The health insurance sector must be sensitive and transparent, more so when it comes to senior citizens
Citizens grapple with delay in PF settlement.
Often, customers have to suffer at the hands of travel agencies.
Consumers should be alert to ‘hidden’ information to safeguard their interests.
It is mandatory for banks to strictly follow the RBI guidelines and maintain proper records.
Owning a property is a dream for many. It’s important to ensure that property developers do not fleece consumers.
While manufacturers do tend to be indifferent to consumers’ concerns, consumers can’t label everything ‘unfair trade practice’.
When handed faulty products, consumers must fight until manufacturers are brought to book.
In the interests of the consumer, telecom service providers should monitor bill charges and also keep track of unregistered telemarketers.
Filing baseless claims with a consumer forum could invite dire consequences.
Banks must employ customer-friendly approach in simple matters, and not harass borrowers.
Non-refund of prepaid food card balance and hiking food prices in malls and multiplexes need attention
It’s important laws are stricter and penalties severe on public smoking and spitting.
It is important that there is transparency on exchange rate and ‘wastage’ charges on gold jewellery.
Plastic money is definitely becoming a convenient option. But banks must address consumers' concerns.
It’s time service providers and TRAI worked towards eliminating the many troubles customers face.
