Negligence by doctors can lead to extreme patient trauma
Is the Banking Regulator checking if banks are following its instructions on customer service?
Even if a person is self-employed, when he utilizes products and services for personal he becomes a consumer
One who obtains goods or services for commercial purposes is not seen as a consumer
Consumers should act fact when dissatisfied with the claims offered by a service provider or a manufacturer
It’s imperative banks employ a customer-friendly approach, especially towards pensioners
While computing damages awarded to consumers, it’s vital that foras and commissions are fair
While filing a complaint, consumers must establish the electricity department’s deficiency in service
After-sales and maintenance services are problems that continue to plague consumers
When banks and housing finance institutions lose the original documents relating to property submitted to them by loan applicants, what recourse do the latter have?
Often, people invest their life’s savings in a house only to be plagued with delays and disappointments from the builder’s end
Consumers will benefit if important details about insurance companies are provided by IRDA
A dealer / retailer cannot shy away from responsibility when it comes to defective goods
Despite a lot of provisos in the regulations, many Direct-To-Home service providers often flout them
It’s vital to remember that appeals preferred to consumer fora come with a time limit
It’s important that consumers check the labels before buying pre-packed foods
It’s imperative that service providers obtain the explicit consent of consumers before activating a service
Many companies offer mobile phone insurance cover. But how transparent is the process?
People have to be wary of many educational institutions which make false promises