The Hindu

Train of thought

Mon, 16/12/2013 - 02:26

It’s time IRCTC improved its services and also got more customer-friendly

Mon, 02/12/2013 - 02:25

In several instances, compensation offered to consumers doesn’t match up to even the actual costs incurred

Tue, 19/11/2013 - 02:22

Though passengers ought to be careful with their belongings while on trains, Railways too is liable to protect them

Tue, 05/11/2013 - 02:19

Denying consumers the right to information denies them the chance to make an informed choice about products and services

Mon, 21/10/2013 - 02:17

Negligence by doctors can lead to extreme patient trauma

Mon, 07/10/2013 - 02:16

Is the Banking Regulator checking if banks are following its instructions on customer service?

Mon, 23/09/2013 - 02:14

Even if a person is self-employed, when he utilizes products and services for personal he becomes a consumer

Mon, 09/09/2013 - 02:13

One who obtains goods or services for commercial purposes is not seen as a consumer

Tue, 06/08/2013 - 02:11

Consumers should act fact when dissatisfied with the claims offered by a service provider or a manufacturer

Mon, 22/07/2013 - 02:43

It’s imperative banks employ a customer-friendly approach, especially towards pensioners