The Hindu

Consumers should act fact when dissatisfied with the claims offered by a service provider or a manufacturer

It’s imperative banks employ a customer-friendly approach, especially towards pensioners

While computing damages awarded to consumers, it’s vital that foras and commissions are fair

While filing a complaint, consumers must establish the electricity department’s deficiency in service

After-sales and maintenance services are problems that continue to plague consumers

When banks and housing finance institutions lose the original documents relating to property submitted to them by loan applicants, what recourse do the latter have?

Often, people invest their life’s savings in a house only to be plagued with delays and disappointments from the builder’s end

Consumers will benefit if important details about insurance companies are provided by IRDA

A dealer / retailer cannot shy away from responsibility when it comes to defective goods

Despite a lot of provisos in the regulations, many Direct-To-Home service providers often flout them