consumer protection act

In this dialogue, Saroja S from CAG, will be in conversation with N L Rajah, Senior Advocate, Advisor - CAG, Pratima Narayan, Advocate and Mediator, and Sanjay Pinto, Advocate, Columnist, and Author. The CPA 2019 was brought into effect to address challenges faced by consumers in the new digital era by easing the process of filing complaints and strengthening the redressal mechanism.