Caught in transit: The struggle with un-fair fares and ride-hailing
Chennai has a complex transportation system with a mix of buses, rail, metro, autos, taxis, and all the other private transport means. The public network systems, while vast, are not always tied in efficiently, meaning that commuters are often left with lags in their journeys as they switch modes (for example from a Metro train to a bus). To make these crossovers easy and painless, Chennai’s fleet of autorickshaws and taxis should be able to step in the gap, at least in part, operating as first and last mile connectivity agents.
