ECC Tirunelveli conducted outreach meetings at Sindupooithurai (August 30, 2017) and Palayamkottai (September 27, 2017) of Tirunelveli District in association with Tirunelveli District Consumer Rights Protection Sangam.
The objective of the meeting was to educate and create awareness among consumers on ECC functions, energy governance, and electricity problems. Mr.Venkatachalam, Coordinator, ECC Tirunelveli, explained the objectives of ECC Tirunelveli in detail and highlighted the role of ECC in maintaining a strong relationship between consumers and service providers. He advised the consumers to directly meet the electricity officials rather than field staff.
Mr. Shanmugam clarified questions raised by consumers on electricity complaints such as name transfer, tariff change, voltage fluctuation, etc. He demonstrated the advantages of solar energy and gave a comparative analysis of energy consumption with normal bulbs and LED bulbs/tube lights. He discussed the complaints registered with ECC Tirunelveli and encouraged consumers to contact them at any time. During the meeting, ECC handbills were distributed to participants from the locality.
Explaining about Electricity Consumer Cell, Sindupooithurai
Distribution of handbills, Palayamkottai
Distribution of handbills, Palayamkottai