Electricity Consumer Cell (ECC) Salem in association with Salem Consumer Voice conducted outreach meetings at Karungalpatti (June 15, 2018) and Vellalapatti (June 25, 2018). The objective of the meetings was to create awareness on ECC, educate consumers about electricity rights, safety and governance to the participants. Agricultural consumers and domestic consumers participated in the meeting.
Mr. J.M.Boopathi, President, Salem Consumer Voice, gave the welcome address to the participants and explained the importance of addressing electricity complaints especially in agricultural areas.
Mr.Muthusamy, ECC Advisor, Salem started the session by enquiring the consumers on Low Voltage, High Voltage, change of tariff, and Damage Posts. Few consumers complained about the voltage fluctuations and irregular dates of the Assessor for taking the meter reading which is common. He also explained energy efficient products like LED bulbs and LED tube lights, which are slightly costlier than normal bulbs but it will reduce your electricity bills by half.
Mr.G.N.Bharath Ram, Researcher, CAG, briefed the participants about the objectives, functions and structure of ECC. All the electricity complaints can be registered to ECC in person or over the Phone, the complaints received are registered on the serial number and the follow up will take place periodically.
Mr. I.Prabakharan, ECC coordinator, Salem, concluded the session with a vote of thanks.