Electricity Ombudsman
This poster gives details on the procedure to approach ombudsman.
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RTI reply from Ambattur Electricity Distribution Circle to audit compliance with DSOP 2004
To understand TANGEDCO's compliance with the Distribution Standards of Performance Regulation 2004 (DSOP 2004), CAG filed a series of RTI's with select Electricity Distribution Circles. DSOP regulations outline the minimum standards of performance that TANGEDCO should operate within while supplying electricity to its consumers. This is the RTI reply obtained from the Ambattur EDC.
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Distribution standard of performance (Part IV)
This poster gives information about the compensation the distriburion liscencee is liable to pay with respect to the failure of various activities related to electricity delivery.
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Distribution standard of performance (Part III)
This poster gives information about the interuptions and restoration of power supply.
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Distribution standard of performance (Part II)
This poster gives information about the time taken to execute various electricity service delivery.
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Distribution standard of performance (Part I)
This poster gives informations about the duties of licensee to supply on request and temporary supply.
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Consumer Grievance Redressal Forum (CGRF)
This poster gives details on the procedure to approach CGRF
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Guidelines for availing new service connection online
This poster gives details on how to avail new electricity service connection online
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CurrentNews_Volume 2, Issue 1 : January 2017
Current News is a monthly bilingual newsletter of CAG as part of the Electricity Consumer Cell (ECC) initiative.
Highlights:
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Good Samaritan GO
Government order issued by the Government of Tamil Nadu in July 2016 to protect Good Samaritans
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