It’s imperative that service providers obtain the explicit consent of consumers before activating a service
Many companies offer mobile phone insurance cover. But how transparent is the process?
People have to be wary of many educational institutions which make false promises
The electricity board must be vigilant in maintaining electric lines and not resort to defense mechanisms later
It is vital that the office of the DGCA amended the guidelines with regard to ‘Denied Boarding’
For every purchase made or service obtained, the consumer must retain related documents – they double up as evidence if and when problems crop up
Independent authority to deal with complaints pertaining to Board Examinations and the universities in the need of the hour.
The health insurance sector must be sensitive and transparent, more so when it comes to senior citizens
Citizens grapple with delay in PF settlement.
Often, customers have to suffer at the hands of travel agencies.
Consumers should be alert to ‘hidden’ information to safeguard their interests.
It is mandatory for banks to strictly follow the RBI guidelines and maintain proper records.