Service providers need to draw up clear refund policies for customers
Want to put an end to the innumerable promotional calls and SMS from your mobile service provider ? Read on to find out how.
It’s time to effect amendments to the Carriage by Air Law, to ensure passengers get proper compensation for lost, delayed or damaged baggage.
Phishing may be keeping banks on high alert, but the law is lagging far behind.
Various government agencies treat different identity cards as proof. So, citizens are forced to apply for multiple identity cards.
If you are stuck with an automobile or any consumer product that does not meet the specifications advertised, assert your rights.
Are “drop-boxes” and “standing instructions” really consumer-friendly measures?
Amendments to Carriage by Air Act will strengthen the rights of air passengers.
Charging in excess of the MRP is a criminal offence on the part of the sellers.
The RBI guidelines on credit cards are an important step towards a stronger consumer protection regime.
Sellers should take all care to ensure consumers are not cheated
In these days of Net shopping, it is important for consumers to insist on a cooling off period from sellers and service providers.