The new Interactive Voice Response System for booking LPG refills has come as a boon to consumers, but there are some teething troubles…
Most footpaths are either unfit for use, or encroached upon by vendors and vehicles.
It’s time the electricity sector is revamped, as the city grapples with power cuts and consistent low voltage.
The number of road accidents can be drastically reduced if prompt action is taken against repeated offenders.
A system should be in place to ensure that the experience at ration shops is hassle-free.
While one is entitled to follow one’s beliefs – such as buying gold for Akshaya Trithiya, it’s important to be aware of one’s rights.
The lack of documentary evidence often makes it difficult for consumers to initiate legal action against erring service providers.
Why were some of the electorate unable to cast their vote in the recent elections?
There needs to be rules to ensure that ambulances have the right of way on our hands.
Regulators should ensure consumers can fully benefit from mobile number portability.
There are remedial systems in place, but banks must treat customers with a little more care.
What does a customer do when companies involved in communication-related services slip up?
