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Soumithra M S, Researcher

A study on use of digital financial services

This report provides a comprehensive analysis of the usage pattern of digital financial services in Tamil Nadu, particularly among the rural poor. Focusing on four main consumer groups mainly, farmers, self help group women, college youth and cottage industries, the report provides an in depth analysis of usage patterns and some of the struggles that digital finance users face.

 

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A study to understand prevalence of single-use plastic usage within a community

An extensive survey on how people perceive plastics in a low income community in Chennai throws up interesting, actionable findings - that despite the ban on single use plastic bags, these remain abundant and easily available. The survey was carried out as part of the Green Action Week.

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When do purchases for commercial purposes come under the Consumer Protection Act,2019 ?

The Consumer Protection Act, 2019 is the primary document of reference concerning any and all cases related to consumer disputes and conflicts. The Act describes a consumer as  anyone who buys goods or avails services for a consideration (ie, a price). The Act also describes who is not a consumer, even though there has been a transaction, as anyone  who buys goods or avails services for further commercial use or profit making purposes.