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Keerthana Thangavel, Researcher

ஆரோக்கியமாக இருப்போம், இரத்த அழுத்தத்திலிருந்து விலகி இருப்போம்

Mon, 29/05/2023 - 14:02

இரத்தம், இரத்த நாளங்களில் உடல் முழுவதும் கொண்டு செல்லப்படுகிறது. இதயம் துடிக்கும்போது, ​​இரத்தம், இரத்த நாளங்களுக்குள் செலுத்தப்படுகிறது. அவ்வாறு செல்லும் இரத்தம், இரத்த நாளங்களின் உட்புறச் சுவர்களில் கொடுக்கும் அழுத்தம், இரத்த அழுத்தம் என்று அழைக்கப்படுகிறது.

இந்த அழுத்தம் அதிகமாக இருக்கும்போது, “உயர் இரத்த அழுத்தம்” அல்லது “ஹைப்பர்டென்ஷன்”  என்று அழைக்கப்படுகிறது. அதேபோல, உள்சுவர்களுக்கு இரத்த அழுத்தம் மிகவும் குறைவாக இருந்தால், அது “குறைந்த இரத்த அழுத்தம்” அல்லது “ஹைபோடென்ஷன்” என்று அழைக்கப்படுகிறது. 

E-commerce ‘'Dark Patterns'’ - An Unfair Trade Practice

Thu, 13/04/2023 - 15:10

Over the past few decades, the e-commerce sector has evolved significantly. Consumers are making more online purchases than ever before. To battle growing competition,  e-commerce retailers are modifying their online platforms such that it attracts customers, grabs their attention and nudges them towards completing the purchase by well designed user interfaces that influence users’ behaviour. It is not unusual for customers to add products to an e-com shopping cart, only to abandon the cart and move on to another website.

Understanding consumers' knowledge and awareness of health insurance

Tue, 20/12/2022 - 15:46

A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.

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An analysis of the e-com complaints received by CAG during 2021-22

Wed, 12/10/2022 - 14:23

Citizen consumer and civic Action Group (CAG), for the last 37 years, has been offering a free and voluntary consumer protection service. Consumers can write in or call with their grievances, which could be against services or goods bought by them. They will receive advice and support throughout the redressal process. 

CCPA's guidelines on ‘Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022’

Wed, 12/10/2022 - 11:38

The Central Consumer Protection Authority (CCPA) on June 9th of 2022 issued guidelines aiming to further protect consumers from claims and promises from advertisements that are misleading, baseless, unjustified, unrealistic, false, etc.

A study on the need for Front of Pack Warning Labels (FoPL) on processed foods in Karnataka

Sun, 10/07/2022 - 14:40

This survey of Front of Pack Labelling preferences amongst consumers in Karnataka shows a clear preference for Front of Pack Warning Labels. As the FSSAI considers different labelling styles (while leaning towards the Health Star Rating system), this is important evidence that users find warning labels the easiest style to read and interpret.

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I know my rights as a consumer; I know you can't charge me

Thu, 09/06/2022 - 17:14

A few days back on a weekend, my aunt wanted to buy some clothes; and I tagged along. We stopped by the Reliance Trends store in Chennai around 11 am. After an hour of selecting clothes and trying them on, we approached the billing counter. They had only two of the five counters open for billing and it had unimaginably long queues. As we neared the till I heard the sales executive charging Rs.8 for small-sized shopping bags and Rs.10 for the bigger ones. It was soon our turn; the same question was asked.

A study to understanding consumers' perspectives, experiences and knowledge of digital finance/banking

Thu, 28/04/2022 - 13:01

With an anticipated 54% increase in the number of digital transactions by 2024, this study by CAG analysing consumers' perspectives and experiences of digital financial services adds important data to understanding and solving consumer concerns.

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A study on the usage, consumption, and awareness of reused cooking oils among street vendors in Tamil Nadu

Fri, 01/04/2022 - 11:05

CAG's findings on how prevalent the practice of buying used cooking oil among street food vendors is, contradicts observations reported by the media and experts in the Food Safety Department, Media, and Food/ Oil Industry. Read our report to know why this aspect of public health needs to be monitored more closely.

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