CAG, in partnership with Council on Energy, Environment and Water (CEEW), and supported by Shakti Sustainable Energy Foundation has conducted a study on using the electricity bill as an enabling mechanism to improve information disclosure and…
Did you know that there are compensation for non-compliance with service standards related to voltage fluctuations, refund of deposit, complaint in billing, and grievance handling?
Did you know that there are compensation for non-compliance with service standards related to interruption of supply, and responding to consumer complaints?
Did you know that there are compensation for non-compliance with service standards related to supply on request, consumer appointments, and replacement of meters?