This booklet presents the three tiers of consumer grievance redressal mechanism and provides the relevant points of contact that consumers can reach out to in case of electricity grievances.
Recently, the Ministry of Power released the draft Electricity (Amendment) Bill, 2020 to further amend the Electricity Act 2003. In this article, the authors provide an overview of the proposed amendments and capture the central concerns and…
Citizen consumer and civic Action Group (CAG) conducted capacity building programmes for students of 7th to 10th standard in the following schools during the month of January - February 2020.
1. Government High School,…
Recently, Citizen consumer and civic Action Group (CAG) conducted capacity building programmes in government schools on energy efficiency and energy conservation. The sessions were attended by students of grade 9 to 12 of Chennai Higher…
This article analyses the nature of complaints registered with TANGEDCO’s CGRF; and further enquires into the efficiency of the institution and the impartiality of its decision making.
Electricity Consumer cells (ECCs) have conducted outreach meetings in the month of October at Thervoy (Tiruvallur), Ayakudi (Cuddalore), Christu Raja Higher Secondary School, Palayamkottai (Tirunelveli), Malapambady & Kothanthavady (…
Electricity Consumer cells (ECCs) have conducted outreach meetings in the month of November at Ponneri and St.Paul’s Matriculation School, Avadi (Tiruvallur), Neyveli (Cuddalore), Reddyarpettai (Tirunelveli), Periyapudhur (Salem), …
Electricity Consumer Cells (ECCs) have conducted nine outreach meetings in the month of December in Karikalavakkan (Tiruvallur), Thiruvetkulam & Killai (Cuddalore), Vedic Vidyasaram Campus, Thatchanallur & Veerlaperunselvi (Tirunelveli…
CAG, in collaboration with Hindustan Institute of Technology and Science (HITS), conducted a hackathon and prototype building competition from 13-14 of December 2019. The competition was designed to encourage students in building…