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Digital Finance

A study to understanding consumers' perspectives, experiences and knowledge of digital finance/banking

Thu, 28/04/2022 - 13:01

With an anticipated 54% increase in the number of digital transactions by 2024, this study by CAG analysing consumers' perspectives and experiences of digital financial services adds important data to understanding and solving consumer concerns.

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Consumer perspectives, experiences and knowledge on digital finance/banking - survey questionnaire

Sat, 16/04/2022 - 16:36

This survey questionnaire was used to obtain data for the Consumer perspectives, experiences and knowledge on digital finance/banking study.

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Digital Financial Services - A consumer guidance seminar to mark World Consumer Rights Day 2022

Fri, 08/04/2022 - 10:52

Digital finance has become a part of everyday life. It eases a range of day-to-day activities like bill payments,  shopping and accessing other  financial services.  While the current share of those accessing online digital services from urban and semi-urban communities is already massive, we anticipate further growth in the coming years.

Try not to be misled!

Thu, 07/04/2022 - 12:42

Advertisements play a major role in influencing consumers to buy a product or service. The purpose of an advertisement should be to  give information on a particular product or service which will then assist the consumer in making an informed decision about purchase.  However, sometimes advertisements stray from this action and instead, promote content that is manipulative and unethical. These could potentially  harm, mislead and injure consumers.

Digital Financial Safety

Wed, 30/03/2022 - 10:30

As we move towards an increasingly #digital, cashless world, we need to remember that these are convenient services but with some inherent risks. Keep these safety message in mind and #scams away as you operate your account or #shoponline.

#AzadiKaAmritMahotsav #JagoGrahakJago #ConsumerProtection

consumer rights

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