A few days back on a weekend, my aunt wanted to buy some clothes; and I tagged along. We stopped by the Reliance Trends store in Chennai around 11 am. After an hour of selecting clothes and trying them on, we approached the billing counter. They had only two of the five counters open for billing and it had unimaginably long queues. As we neared the till I heard the sales executive charging Rs.8 for small-sized shopping bags and Rs.10 for the bigger ones. It was soon our turn; the same question was asked.
Fraudsters can create an unauthorised copy of your #CreditCard by forging the details on it. Be vigilant when giving your card to be swiped. Your card details are also more easily compromised when used for international transactions because the RBI mandated two factor authentication is not mandatory on these.
#DigitalSafety #DigitalIndia #BankFrauds
Consumer Protection is one of CAG's core areas of work and as part of our efforts to educate and inform consumers on various consumer issues and related happenings, including our own activities, we publish "Consumer Update", a bi-monthly e-newsletter.
According to the World Bank database, in developing countries alone, the number of people accessing digital financial services grew from 57% in 2014 to 70% in 2017. To understand consumers' perspectives. experience and knowledge of digital financial services, CAG conducted a study across districts of Tamil Nadu.
Advertisements play a major role in influencing consumers to buy a product or service. The purpose of an advertisement should be to give information on a particular product or service which will then assist the consumer in making an informed decision about purchase. However, sometimes advertisements stray from this action and instead, promote content that is manipulative and unethical. These could potentially harm, mislead and injure consumers.
As we move towards an increasingly #digital, cashless world, we need to remember that these are convenient services but with some inherent risks. Keep these safety message in mind and #scams away as you operate your account or #shoponline.
#AzadiKaAmritMahotsav #JagoGrahakJago #ConsumerProtection
An event to mark World Consumer Rights Day 2022 with the theme of Fair Digital Finance saw experts speak on safety in the digital financial world. What can a customer do to not fall prey to scammers? Speakers: Anubhutie Singh, Dvara Research; S. Vinodh Rajkumar, RBI; Yogesh Sapkale, Money Life Foundation.
வலுவான பாதுகாப்பு நடவடிக்கைகளைத் தவிர, டிஜிட்டல் நிதி சேவைகளை பாதுகாப்பாக பயன்படுத்த நுகர்வோர்கள் விழிப்புடன் இருப்பது அவசியம். 'டிஜிட்டல் பரிவர்த்தனைகள் - "நீங்கள் கிளிக் செய்வதில் கவனமாக இருங்கள்!" என்கின்ற இந்த புத்தகம் நுகர்வோர்கள் தங்கள் தகவல்களையும் தரவையும் பாதுகாப்பாக வைத்திருக்கும் வழிகளை பட்டியலிடுகிறது.
Apart from robust security measures, we need vigilant consumers to keep financial digital services safe and secure. The booklet 'Digital Transactions - careful what you click!' lists out ways in which consumers can keep their information and data safe. #DigitalBanking #Inclusive