consumer protection

CAG's representation to the Department of Consumer Affairs, asking that the Supreme Court's judgement placing lawyers outside of the ambit of the Consumer Protection Act, be reconsidered, as such a move will defeat the very purpose of the  Act, and will be detrimental to wider consumer interest.

As digital transactions are set to overtake all other forms of financial transaction, laypeople are often confused and concerned about how they can keep these transactions safe.  This pamphlet captures key information on digital safety - both the risks and the redressal mechanisms.

The ISI mark on products is an assurance of quality and compliance. The BIS website also gives consumers the power to verify all aspects of an ISI standard through the Know Your Standards window on the portal. For example, you can check to see which manufacturers are licensed motorcycle helmet manufacturers. You can use this information to cross check the ISI mark on the product itself. #BeAnAwareConsumer

World Standards Day is a day to honour the scientific community that helps standardise measures. Standardised measures lie at the heart of consumer protection, a fair and just economy and sustainability. In India, the Bureau of Indian Standards (BIS) is the National Standards Body, and it's stamp of quality approval is the ISI mark. Look for this on your purchases.

Misleading ads which create an impression in the #consumer of a product being better than it actually is, by making incorrect comparisons, guarantees, using false data, claiming affiliation or sponsorship which is untrue are all punishable by law. If you find an ad to be misleading, ensure that you report this through any of the mechanisms mentioned below. #Advertisement #ConsumerAwareness #ConsumerRights