consumer protection

CAG helps with your consumer complaints

Wed, 23/11/2022 - 17:20
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If a company refuses to honour its #warranty, or you are not happy with the services provided, you can write to us at helpdesk@cag.org.in. We can help you communicate with the company towards a resolution. Alternatively, you can also approach the Consumer Court.

#ConsumerProtection #Awareness

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An analysis of the e-com complaints received by CAG during 2021-22

Wed, 12/10/2022 - 14:23

CAG’s Helpdesk:

Citizen consumer and civic Action Group (CAG), for the last 37 years, has been offering a free and voluntary consumer protection service. Consumers can write in or call with their grievances, which could be against services or goods bought by them. They will receive advice and support throughout the redressal process. 

CCPA's guidelines on ‘Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022’

Wed, 12/10/2022 - 11:38

The Central Consumer Protection Authority (CCPA) on June 9th of 2022 issued guidelines aiming to further protect consumers from claims and promises from advertisements that are misleading, baseless, unjustified, unrealistic, false, etc.

Social Media Poster: Know Your Rights - Lost baggage

Wed, 31/08/2022 - 11:07
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There is power in knowing your rights & responsibilities as a consumer. We will be breaking these down for you, in this series. Today, we look at your right as a flight passenger.

To know more: https://bit.ly/3BnhBv2

#ConsumerProtection #ConsumerRights

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Social Media Poster: Madras Day - CAG and Blood Banks

Wed, 24/08/2022 - 11:47
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In 1987, CAG conducted an investigative study into Madras' blood banks. The findings from the study resulted in more blood banks being licensed, prosecution of unlicensed blood banks and guidelines for functioning of blood banks  included in their protocols.

Today, Chennai remains at the forefront of medical care; this has been through the efforts of professionals, civil society organisations, and the government which have together created the excellence in medical care that we enjoy today.

#ChennaiDay #NammaChennaiNammaPride #SingaraChennai #MadrasDay2022 #Chennai383

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Social Media Poster: Know Your Rights - Cancelling your flight

Wed, 10/08/2022 - 17:05
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There is power in knowing your rights & responsibilities as a consumer. We will be breaking these down for you, in this series. Today, we look at your right as a flight passenger.

To know more: https://bit.ly/3BnhBv2

#ConsumerProtection #ConsumerRights

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