consumer protection

I know my rights as a consumer; I know you can't charge me

Thu, 09/06/2022 - 17:14

A few days back on a weekend, my aunt wanted to buy some clothes; and I tagged along. We stopped by the Reliance Trends store in Chennai around 11 am. After an hour of selecting clothes and trying them on, we approached the billing counter. They had only two of the five counters open for billing and it had unimaginably long queues. As we neared the till I heard the sales executive charging Rs.8 for small-sized shopping bags and Rs.10 for the bigger ones. It was soon our turn; the same question was asked.

Social Media Poster: Digital Finance Safety - Credit Card authentication

Wed, 01/06/2022 - 10:47
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Fraudsters can create an unauthorised copy of your #CreditCard by forging the details on it. Be vigilant when giving your card to be swiped. Your card details are also more easily compromised when used for international transactions because the RBI mandated two factor authentication is not mandatory on these.

#DigitalSafety #DigitalIndia #BankFrauds

consumer rights

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Social Media Poster: Digital Finance Safety - Protect your OTP and CVV

Wed, 25/05/2022 - 16:58
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Keep these safety precautions to ensure that your credit and debit cards are not compromised!

#CreditCard #DigitalIndia #InternetSafety #MobileBanking #Passwords #OTP #Scams #OnlineFrauds

consumer rights

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A study on Digital Financial Services

Sat, 16/04/2022 - 16:36
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According to the World Bank database, in developing countries alone, the number of people accessing digital financial services grew from 57% in 2014 to 70% in 2017. To understand consumers' perspectives. experience and knowledge of digital financial services, CAG conducted a study across districts of Tamil Nadu. 

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Try not to be misled!

Thu, 07/04/2022 - 12:42

Advertisements play a major role in influencing consumers to buy a product or service. The purpose of an advertisement should be to  give information on a particular product or service which will then assist the consumer in making an informed decision about purchase.  However, sometimes advertisements stray from this action and instead, promote content that is manipulative and unethical. These could potentially  harm, mislead and injure consumers.

Social Media Poster: Digital Financial Safety

Wed, 30/03/2022 - 10:30
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As we move towards an increasingly #digital, cashless world, we need to remember that these are convenient services but with some inherent risks. Keep these safety message in mind and #scams away as you operate your account or #shoponline.

#AzadiKaAmritMahotsav #JagoGrahakJago #ConsumerProtection

consumer rights

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டிஜிட்டல் பரிவர்த்தனைகள் -  நீங்கள் கிளிக் செய்வதில் கவனமாக இருங்கள்!

Fri, 25/03/2022 - 15:17
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வலுவான பாதுகாப்பு நடவடிக்கைகளைத் தவிர, டிஜிட்டல் நிதி சேவைகளை பாதுகாப்பாக பயன்படுத்த நுகர்வோர்கள் விழிப்புடன் இருப்பது அவசியம்.  'டிஜிட்டல் பரிவர்த்தனைகள் -  "நீங்கள் கிளிக் செய்வதில் கவனமாக இருங்கள்!" என்கின்ற இந்த புத்தகம் நுகர்வோர்கள் தங்கள் தகவல்களையும் தரவையும் பாதுகாப்பாக வைத்திருக்கும் வழிகளை பட்டியலிடுகிறது.

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Digital Transactions - careful what you click!

Fri, 25/03/2022 - 09:34
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Apart from robust security measures, we need vigilant consumers to keep financial digital services safe and secure. The booklet 'Digital Transactions - careful what you click!' lists out ways in which consumers can keep their information and data safe. #DigitalBanking #Inclusive

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