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A consumer guide to seeking redressal for electricity grievances

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This booklet presents the three tiers of consumer grievance redressal mechanism and provides the relevant points of contact that consumers can reach out to in case of electricity grievances.

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Zero Waste City Manual - A Toolkit to Establish City and Community Zero Waste Systems

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The vision for the Zero Waste City Initiative is to minimise the movement of solid waste to disposal sites or facilities. This manual presents a practicable plan for municipalities to process waste in-situ and within wards, aggregate recyclables and domestic hazardous waste at the zone level, and leverage the private formal and informal waste networks that already thrive in all Indian cities. 

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CAG's electricity bill calculator - Lockdown Edition

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TN Electricity Bill Calculator - Lockdown 2020 Residential electricity consumers in Tamil Nadu can now verify their electricity bill amount during the lockdown period - June/July 2020. Fill in the values for the two questions and check your ‘Amount Payable for June/July 2020’. 

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Draft Electricity (Amendment) Bill, 2020 - Summary, Analysis, and Comments

Recently, the Ministry of Power released the draft Electricity (Amendment) Bill, 2020 to further amend the Electricity Act 2003. In this article, the authors provide an overview of the proposed amendments and capture the central concerns and discussions around the same.

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Letter to GoTN: Importance of Road Safety during lockdown and after lockdown is lifted

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Ever since the lockdown was announced in March 2020 in the wake of Covid-19 pandemic, there have been media reports of several accidents of vehicles transporting migrant workers across the country. With roads being relatively free during the lock down, people tend to drive fast, and post lock down, we can expect a definite surge in accidents as many people will be on the roads and will tend to drive fast. Vulnerable road users may be the worst affected.

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A study on TANGEDCO’s Consumer Grievance Redressal Forum (CGRF)

This article analyses the nature of complaints registered with TANGEDCO’s CGRF; and further enquires into the efficiency of the institution and the impartiality of its decision making.

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Request to withdraw the Draft Environmental Impact Assessment Notification 2020 from public domain

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The Draft Environmental Impact Assessment Notification 2020, was uploaded in the MoEFCC Website on March 12, 2020, with a view to receive public comments within 60 days. In this letter CAG requests the MoEFCC to withdraw the draft from public domain in light of the country-wide lockdown to prevent the spread of the novel coronavirus Covid 19.

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