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A consumer guide to seeking redressal for electricity grievances

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This booklet presents the three tiers of consumer grievance redressal mechanism and provides the relevant points of contact that consumers can reach out to in case of electricity grievances.

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Zero Waste City Manual - A Toolkit to Establish City and Community Zero Waste Systems

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The vision for the Zero Waste City Initiative is to minimise the movement of solid waste to disposal sites or facilities. This manual presents a practicable plan for municipalities to process waste in-situ and within wards, aggregate recyclables and domestic hazardous waste at the zone level, and leverage the private formal and informal waste networks that already thrive in all Indian cities. 

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Sharing, and sustainable use of resources – the way forward (GAF 2020)

In an attempt to promote sustainability, the concept of reuse/recycle, select women from a chosen community were trained on the making of paper covers using old newspapers/used papers. Two puppet show videos on the topics “Share and care” and “Think Green: Reuse and Recycle” were made to educate a wider population on the importance of sharing of resources and the benefits of reusing and recycling of materials that will go a long way in safe guarding the environment. The videos of the puppet show were launched during the Green Action Week. During the Green Action Week, a webinar was also organised to educate consumers, especially the younger generation, on the concept of sharing and sustainable consumption (the concepts of reuse, repair, recycle, rethink, refuse, reduce) – all the videos were played and the work done by the community women were showcased. 

  • Educate consumers, including the younger generation, on the importance of sharing and sustainable consumption
  • Promote the concept of sharing among students by encouraging them to form a sharing group, collect used clothes and books to be shared
  • Encourage students to share used clothes with the needy and books with other students
  • Conduct competition among students to motivate them to reuse/recycle old clothes. Promote the concept of sharing among members of chosen community