This article summarises the insights from an event conducted at Ethiraj College for Women, Chennai, on the occasion of World Consumer Rights Day 2019.

To fishermen of a fishing hamlet already suffering the consequences of destructive fishing practices and polluting industries like power plants, an upcoming port spells a disaster.

Human Rights Impact Assessment is an instrument to measure the impact of business practices and policies on human rights. The article briefly explores CAG's work on the health impacts of waste done in the context of the HRIA project at Kodungaiyur to hold businesses accountable for waste management.

Electricity regulations and policies in India have enshrined the basic need of consumers to be provided with reliable and quality supply of power. Given the importance of power supply quality, this report inquires into the quality and reliability of power supply in select districts of Tamil Nadu.

The process of mapping is complex, and wrought with errors. This brief piece looks at the various methodologies employed by CAg's Transparent Cities Network team in Ranchi to map slums and minimise error.

In our last issue, we looked at how different sectors contribute to pollutants in the air we breathe, of which ozone is one of the major pollutants. This article explores properties of ozone that make it a pollutant on Earth's surface and the impacts of ground level ozone on climate and health.

Highlights:

Consumer Update, a bi-monthly e-newsletter, is aimed at educating and informing consumers on consumer issues and related happenings, including CAG's activities.