Blogs

An amendment to the Consumer Protection Act,  2003, re-classified the individuals who could classify as a consumer, by leaving outside the Act’s purview those individuals purchasing a product for resale or commercial purposes.

Ms. Sudha Ramanujam, Deputy Secretary, Office of the Insurance Ombudsman, elaborated on the role of the Insurance Ombudsman and how complaints are handled by the Ombudsman.

Mr. Sameer Mehta, CEO, Mehta Hospitals spoke about hospitals' perception of insurance, in particular on the issue of cash vs. cashless

Ms. Usha V Girish, Chief Manager, Health Department, United India Insurance Company spoke about how claim reimbursements are an evaluation.

Dr. Jai Kishen Avula spoke about how consumers can understand the terms and conditions of medical insurance policy documents.

Ms. Saroja, CAG spoke about the challenges faced by consumers in medical insurance.