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consumer protection

Legal Metrology Act 2009 - An overview

In today's complex marketplace, ensuring fair trade practices and protecting consumer rights are vital elements for any thriving economy. In India, the Legal Metrology Act of 2009 stands as a crucial legislation that aims to establish transparency, accuracy, and uniformity in weights, measures, and packaging of goods. The Act, along with its subsequent rules and regulations, creates a strong framework to safeguard the interests of consumers and promote equitable business practices.

E-commerce ‘'Dark Patterns'’ - An Unfair Trade Practice

Over the past few decades, the e-commerce sector has evolved significantly. Consumers are making more online purchases than ever before. To battle growing competition,  e-commerce retailers are modifying their online platforms such that it attracts customers, grabs their attention and nudges them towards completing the purchase by well designed user interfaces that influence users’ behaviour. It is not unusual for customers to add products to an e-com shopping cart, only to abandon the cart and move on to another website.

World Health Day 2023

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#Hypertension remains one of the most important causes of death and disability associated with heart diseases in India. Nearly half (45.9%) of all Indians over the age of 45 are hypertensive (ie, their blood pressure is too high). Have you checked yours recently? Check it. Control it. #WorldHealthDay

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Understanding consumers' knowledge and awareness of health insurance

A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.

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Consumer Awareness: Sending things by courier

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Always remember to read the terms & conditions of the #courier service while booking your parcel. And keep the tracking ID & payment receipt. These will be needed to not just track but also to file a complaint if damage/loss occurs to the parcel.

#ConsumerRights #Awareness

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