Consumer Protection is one of CAG's core areas of work and as part of our efforts to educate and inform consumers on various consumer issues and related happenings, including our own activities, we publish "Consumer Update", a bi-monthly e-newsletter.
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In today's complex marketplace, ensuring fair trade practices and protecting consumer rights are vital elements for any thriving economy. In India, the Legal Metrology Act of 2009 stands as a crucial legislation that aims to establish transparency, accuracy, and uniformity in weights, measures, and packaging of goods. The Act, along with its subsequent rules and regulations, creates a strong framework to safeguard the interests of consumers and promote equitable business practices.
A recent survey found that 66% of consumers prefer to purchase eco-friendly products. Consumers are now more environmentally conscious and their preferences have shifted to reflect this.
Over the past few decades, the e-commerce sector has evolved significantly. Consumers are making more online purchases than ever before. To battle growing competition, e-commerce retailers are modifying their online platforms such that it attracts customers, grabs their attention and nudges them towards completing the purchase by well designed user interfaces that influence users’ behaviour. It is not unusual for customers to add products to an e-com shopping cart, only to abandon the cart and move on to another website.
#Hypertension remains one of the most important causes of death and disability associated with heart diseases in India. Nearly half (45.9%) of all Indians over the age of 45 are hypertensive (ie, their blood pressure is too high). Have you checked yours recently? Check it. Control it. #WorldHealthDay
In the previous edition of this blog, we discussed the basics of competition law. We also touched on the Competition Commission of India (CCI) and their role as the regulator of competition.
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A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.