Consumer awareness programme on telecom services
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consumer protection
Legal Metrology Act 2009 - An overview
In today's complex marketplace, ensuring fair trade practices and protecting consumer rights are vital elements for any thriving economy. In India, the Legal Metrology Act of 2009 stands as a crucial legislation that aims to establish transparency, accuracy, and uniformity in weights, measures, and packaging of goods. The Act, along with its subsequent rules and regulations, creates a strong framework to safeguard the interests of consumers and promote equitable business practices.
Greenwashing: An introduction (Part - 1)
A recent survey found that 66% of consumers prefer to purchase eco-friendly products. Consumers are now more environmentally conscious and their preferences have shifted to reflect this.
E-commerce ‘'Dark Patterns'’ - An Unfair Trade Practice
Over the past few decades, the e-commerce sector has evolved significantly. Consumers are making more online purchases than ever before. To battle growing competition, e-commerce retailers are modifying their online platforms such that it attracts customers, grabs their attention and nudges them towards completing the purchase by well designed user interfaces that influence users’ behaviour. It is not unusual for customers to add products to an e-com shopping cart, only to abandon the cart and move on to another website.
Competition law and its significance to the consumer (Part 2) - Understanding the role of the Competition Commission of India
In the previous edition of this blog, we discussed the basics of competition law. We also touched on the Competition Commission of India (CCI) and their role as the regulator of competition.
Consumer awareness programme on telecom services
Event Date
Address
Consumer awareness programme on telecom services
Event Date
Address
Understanding consumers' knowledge and awareness of health insurance
A survey that seeks to understand how informed consumers of the health insurance sector are, and their experiences when they've attempted to claim from the company.
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An analysis of the e-com complaints received by CAG during 2021-22
Citizen consumer and civic Action Group (CAG), for the last 37 years, has been offering a free and voluntary consumer protection service. Consumers can write in or call with their grievances, which could be against services or goods bought by them. They will receive advice and support throughout the redressal process.